Curbside pickup available at our East 7th Store – Coming soon to all stores!
Let us do the shopping for you! Shop online from a selection of our products available for curbside pick-up at our East 7th store. Our co-op staff will carefully select and pack your order and bring it out to your car at your designated pickup time. Curbside at the Co-op is open to everyone.
There is a $5 fee for each Curbside at the Co-op order. Member-owner logging in for the first time? Start here!
Get Started
- If you’re a member-owner, you need one of the following: your co-op member-owner number (last 5 digits), email address, or the phone number associated with your member-owner account. If you need assistance, please call 651-495-5602 and we’ll look it up for you.
- If you’re not a member-owner, you can skip this step and start shopping! You’ll be prompted to create an account when you place your order.
- Click ‘Login/Register’ in the top right corner of the screen or click this link ‘Setup Online Account‘.
- Choose your reset method (email, text, or call) and a temporary six-digit verification code will be sent. You must use the correct e-mail address or phone number associated with your membership to link your account. When you receive your verification code, enter it into the platform and create your new password. You will then be logged in and can start shopping.
Start Shopping
- When ready to select an item, click “Add to Cart”. For produce items, a dropdown will appear and ask you to select a specific weight, up to 2.5 lbs. We will do our best to fulfill your desired weight range, but please know there may be some variation from the requested weight.
- When you’re finished shopping, click on your shopping cart on the upper right corner. You are welcome to add in order instructions (i.e. green bananas) and we will do our best to accommodate based on availability.
Select a Pickup Time
- To finalize the order, click the yellow “Order Now” button, and enter your contact information.
- Choose “Pickup” as your desired receiving method, and select a preferred date and pickup time for your order.
- We are open for curbside pickup from 10am – 6pm, and only the remaining time slots will be visible. You can place your order up to 7 days in advance.
- You can choose to pay for your order online (contact free pickup) or select “Pay at Pickup”.
Curbside Pickup
- Arrive at the East 7th store at your designated pickup time, and pull in to the parking lot. Park in one of the two reserved spots in the lot. Call 612-382-4654 to let us know you’ve arrived, and we will bring your order out to your car. Please open your trunk and we will load your groceries there for you. You can also walk, ride your bike, or take public transit for pickup orders, just follow the same process and call us when you arrive. Your personal shopper will discuss any substitutions or out-of-stock items from your order at this time.
- We will bring your order out to you within a few minutes. No need to get out of the car! If you paid online, you’re good to go! If you selected “Pay at Pickup” you will need to complete payment on a mobile card reader.
Frequently Asked Questions
GETTING STARTED
What if I don’t know my member-owner number, phone number, or email address associated with my account?
Call us at 651-495-5602 and we will look it up for you.
What is the fee for Curbside at the Co-op?
It is $5 per order, and is included in your total when you place your order.
What products do you have available?
We currently have our 3000 top selling items on the site, and will continue to add more over time.
SHOPPING
If I don’t see something I want on the Curbside at the Co-op site, can I make a special request?
No, only the items listed are available for selection. We plan to continue expanding the list of items offered.
Are ingredients listed on the Curbside at the Co-op site?
We’re working on ensuring nutrition facts are available, but manufacturers may change ingredients and or packaging without notice. Nutrition information on our site is for reference purposes only.
What if my item is out of stock in the store?
We substitute with the closest available alternative of equal or lesser value. We do not substitute conventional items for organic items unless you note this in your order. When you arrive to pick up your order, your personal shopper will let you know about any substitutions made and any out-of-stock items from your order.
Will I receive sale prices on my curbside at the co-op order?
Yes, but this is dependent on when you schedule your order for pickup. If the item is on sale when you place your order and still on sale when you schedule your order for pickup, you will receive the sale price. If an item is on sale when you place your order but not on sale on your pickup date, you will receive the regular price. Please check our sale page for sale dates.
What if I need to modify or cancel my order?
Call the Curbside at the Co-op line at 612-382-4654 as soon as possible. We are typically unable to accommodate requests for an earlier pickup date/time than originally requested. Please note that since we prepare orders in advance, we are unable to accommodate additions at the time of pickup.
Can I place my order over the phone?
No, orders must be placed online.
Is there a minimum order requirement?
There is no minimum order requirement.
PICKING UP YOUR ORDER
Can I bring in my reusable bags?
No, your order will be packed in paper grocery bags before you arrive.
When will my groceries be ready?
You’ll select an available pickup time when you complete your order. Pickup hours are 10am – 6pm, but you can place your order at any time of the day. Orders can be placed up to 7 days in advance.
Where do I park to pickup my groceries? How does my personal shopper know that I’ve arrived?
Arrive at the East 7th store at your designated pickup time, and pull in to the parking lot. Park in one of the two reserved spots in the lot. There will be signs indicating where to park. Call 612-382-4654 to let us know you’ve arrived, and we will bring your order out to your car. You can also walk, ride your bike, or take public transit for pickup orders, just follow the same process and call us when you arrive.
Is Curbside at the Co-op contact-free?
It’s contact free if you opted to pay online. If you selected “Pay at Pickup”, a mobile card reader will be handed to you when you arrive. The mobile card reader is sanitized after every transaction.
What safety measures are in place to ensure my groceries are safe?
Your shopper will be equipped with the same safety measures in place for all employees in our store, including following proper hand washing procedures and wearing gloves and a mask.
PAYMENT
How do I pay for my order?
You can choose to pay online before you complete your order, or you can select “Pay at Pickup” and your personal shopper will hand you a mobile card reader to complete payment after loading your groceries in your car. We accept credit, debit, Apple Pay, and Google Pay as payment for your order.
Can I use my EBT/SNAP benefits or WIC benefits on Curbside at the Co-op orders?
Yes, but you will need to come inside the store to complete the transaction at the register.
I’m a LIME or senior member-owner. Will I still receive my discount?
Yes, just make sure you are shopping under your member-owner account to receive your discount. Please note the typical non-discountable items will still apply.
Can I use a gift card to pay for my order?
Yes, but you will need to come inside the store to complete the transaction at the register.
Can I use my member-owner quarterly discount on my Curbside at the Co-op order?
Yes, you will see it available for use when you complete your order. You can also save it for a future transaction. To view your discounts and rewards, login to your curbside pickup account and in the upper right corner under your name, click on “Rewards”.
Can I use paper coupons for my order?
No, unfortunately we cannot accept paper coupons for Curbside at the Co-op purchases.
Can I tip my shopper?
No, we’re not allowing tips for our personal shoppers at this time.
Can I round up my purchase for Positive Change?
No, unfortunately our platform does not allow for rounding up your total with curbside pickup.
What if I get the wrong item or need to return something?
If the return is due to receiving the wrong item or product quality concerns, please call our East 7th store at 651-495-5602 and we will make it right for you. Otherwise we cannot accept returns at this time.
Can I pay with contact-free payment options such as Apple Pay or Google Pay?
Yes!
GENERAL
Is this open to all shoppers?
Yes!
Do you offer delivery?
No, we’re offering curbside pickup only.